Privacy Policy

Revive Regenerative & Wellness ("Revive," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information you provide when you visit our website or submit a form to request information or schedule a session.

Please read this policy carefully. By using our website or submitting your information, you agree to the practices described here.

Important note regarding HIPAA: This website does not collect protected health information (PHI) as defined by the Health Insurance Portability and Accountability Act (HIPAA). Our website forms are limited to contact and scheduling information. Clinical health information is collected and managed separately through our clinical intake process, which is subject to separate HIPAA-compliant privacy practices. You will receive a separate Notice of Privacy Practices at the time of your first appointment.

We collect information you voluntarily provide through our website forms, including:

• First and last name
• Phone number
• Email address (where requested)
• Preferred appointment time
• General area of interest or concern (e.g. "knee pain," "shoulder") — this is optional and general in nature, not a medical record
• Treatment interest (SoftWave, OMT, Cupping)

We also collect non-personally identifiable information automatically when you visit our site, including browser type, device type, pages visited, and time spent on the site, through standard web analytics tools.

We use the information you provide to:

• Contact you to confirm or schedule an appointment
• Send you a text message (SMS) confirmation of your session request
• Respond to your inquiries
• Send you relevant updates about Revive services, hours, or events at IPC North
• Improve our website and communications

We do not use your information for automated medical decision-making and we do not sell, rent, or trade your personal information to third parties for their marketing purposes.

By submitting your phone number through our website forms, you consent to receive SMS text messages from Revive Regenerative & Wellness related to your appointment request or session confirmation. Message and data rates may apply. You may opt out at any time by replying STOP to any message we send. For help, reply HELP.

We use SMS solely for appointment-related communication and will not send unsolicited promotional messages without your express consent.

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website, processing forms, or delivering SMS messages (such as Twilio). These providers are contractually obligated to keep your information confidential and use it only to provide services to us.
• Clinical partners: If you express interest in OMT or cupping services, your contact information may be shared with Dr. Tyler Vernon, DO / Premier Village Physicians for the purpose of scheduling. This sharing is limited to contact and scheduling information only.
• Legal requirements: We may disclose information if required by law or in response to valid legal process.

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. Our website uses HTTPS encryption for all data transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Form submissions are stored in a secure database accessible only to authorized Revive personnel and designated service providers.

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information from our systems
• Opt out of SMS communications at any time by replying STOP
• Opt out of any email communications by following the unsubscribe instructions in any email we send

To exercise any of these rights, contact us at the information below.

Our website is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will delete it.

We may update this Privacy Policy periodically. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us: You may contact us at info@revivenonsurgical.com